View a client profile

Who can do this: Staff with contacts access Where to find it: Contacts › a contact ( /business/contacts ) Open a contact to see their…

Who can do this: Staff with contacts access
Where to find it: Contacts › a contact (/business/contacts)

Open a contact to see their details, timeline, balance, memberships and packages.

Steps

  1. In Contacts, select a contact. Their profile opens as a side panel, with Client Details on the left.
Client profile side panel with the Client Details section highlighted
A client profile opens as a side panel.
  1. Use the Timeline to write an entry or Upload file. Filter it by All, Appointments, Sales, Notes or Forms.
Client Timeline with the All, Appointments, Sales, Notes and Forms filters highlighted
Filter the timeline by type.
  1. Open Account Balance to check the balance, credit cards and gift cards. Use Add To Balance to add to the balance.
  2. Open Memberships & Packages to start a membership or sell a package.
  3. Use the … menu next to Client Details to print upcoming appointments. You can also set custom service durations for this client.

Result

You have the client’s full history in one place.

Still have questions?

Our team is happy to help. Reach out and we'll get you sorted, or keep exploring the Learning Center.